ZYTEC EUROPA SL, as a company dedicated to the distribution and/or marketing of new/repaired components, pieces, equipment and spare parts for the railway sector, is aware of and assumes its commitment to quality through the implementation of UNEEN-ISO9001:2015, Therefore, Senior Management establishes the following principles:
- Ensure the satisfaction of our customers , including the parties interested in the results of the company, in everything related to the performance of our activities and their impact on society.
- Establish objectives and goals taking into account the analysis of our context and the evaluation of risks and opportunities focused on continuous improvement in our activities, regulated in the Management System that develops this policy.
- Compliance with the requirements of the legislation applicable to our activity, the commitments acquired with clients and all those internal regulations or action guidelines to which ZYTEC EUROPA SL is subject.
- Maintenance of fluid communication , both internally between the different levels of the company, and with clients.
- Evaluate and guarantee the technical competence of the personnel , as well as ensure the adequate motivation of the latter for their participation in the continuous improvement of our processes.
- Guarantee the correct state of the facilities and the adequate equipment in such a way that they are in correspondence with the activity, objectives and goals of the company.
- Guarantee a continuous analysis of all the relevant processes , establishing the pertinent improvements in each case, based on the results obtained and the established objectives.
These principles are assumed by Senior Management, who has the
necessary means and provides its employees with sufficient resources to comply with them, embodying them and making them publicly known through
this Quality Policy.